The AI virtual healthcare assistant built to transform patient remote monitoring.
LINA helps healthcare teams scale clinical follow-up through a multichannel, AI-powered virtual healthcare assistant that adapts to both healthcare providers and patients’ real lives.
LINA enables accessible remote patient monitoring, without technological barriers or geographical limits.
CONVER-SATION
LINA conducts automated clinical follow-up through an omnichannel experience: video calls with an animated avatar, WhatsApp chats or voice calls.
Patients respond naturally and the assistant listens, interprets and replies in real time, enabling seamless and continuous remote patient monitoring.
ARCHITE-CTURE
Built on a modular architecture, LINA combines Generative AI, a Contextual Protocol Model (CPM), Multichannel RAG, and GraphRAG to deliver adaptive, context-aware conversations. Healthcare teams can configure custom follow-up forms and workflows, defining the questions, interaction frequency, contextual retrieval across multiple channels, and escalation rules to support personalized patient engagement.
STRUC-TURING
Patient responses become structured clinical data with full traceability and real-time alerts. LINA connects to any information system, ensuring secure data flow and privacy while feeding insights into your clinical dashboard to support remote patient monitoring and timely interventions.
Scalable remote patient monitoring
Improve clinical follow-up in challenging settings such as busy hospitals, rural areas, or places affected by the digital divide.
Customizable AI virtual healthcare assistant
Shape the assistant according to your patients’ needs: adjust tone, language, visual identity, and clinical behavior. From simple daily check-ins to advanced symptom monitoring, you decide how it interacts and what it supervises.
Multichannel patient engagement
LINA adapts to each lifestyle and preference: video calls, phone calls, instant messaging, or mobile app — every channel that improves accessibility and fosters participation in the care model.
Seamless system integration
All interactions are securely connected to your clinical systems, maintaining context across channels and ensuring patient privacy in line with healthcare regulations, fully GDPR compliant.
Smart automation for daily follow-up
Automated reminders, medication tracking, and symptom alerts — built to provide reliable and continuous patient monitoring.
Scalable remote patient monitoring
Improve clinical follow-up in challenging settings such as busy hospitals, rural areas, or places affected by the digital divide.
Customizable AI virtual healthcare assistant
Shape the assistant according to your patients’ needs: adjust tone, language, visual identity, and clinical behavior. From simple daily check-ins to advanced symptom monitoring, you decide how it interacts and what it supervises.
Multichannel patient engagement
LINA adapts to each lifestyle and preference: video calls, phone calls, instant messaging, or mobile app — every channel that improves accessibility and fosters participation in the care model.
Seamless system integration
All interactions are securely connected to your clinical systems, maintaining context across channels and ensuring patient privacy in line with healthcare regulations, fully GDPR compliant.
Smart automation for daily follow-up
Automated reminders, medication tracking, and symptom alerts — built to provide reliable and continuous patient monitoring.
FAQ'S
Is LINA a chatbot or a virtual healthcare assistant?
LINA is more than a chatbot — it’s a multichannel, AI-powered virtual healthcare assistant for remote patient monitoring. It handles structured clinical tasks like symptom tracking, medication follow-up and appointment reminders, with secure system integration.
How long does it take to implement LINA?
Organizations typically deploy their customized version of LINA within weeks. LINA adapts to your clinical workflows, patient profiles and communication channels — no complex development needed.
Which patient engagement channels are supported?
LINA works via phone calls, WhatsApp, video and mobile app — allowing you to engage each patient in the way that fits their lifestyle and digital access level.
Can I customize what LINA asks or how it behaves?
Yes. Clinical teams can fully configure the assistant’s behaviour through a dedicated dashboard — including tone, language, follow-up form logic, frequency, and clinical escalation rules. This allows you to tailor every interaction to your care protocols and patient population.
Does LINA integrate with my existing health systems?
Yes. LINA can be integrated with any API-enabled system. This ensures real-time clinical data flow while safeguarding patient information through encrypted protocols and privacy-by-design architecture.
Is LINA compliant with healthcare data regulations?
Yes. LINA is fully GDPR-compliant, ensuring that all patient data is handled under the strictest European privacy standards. In addition, LINA is developed by Doole Health, a company certified with ISO 27001 and with High-Level ENS certification (Spanish National Security Framework), guaranteeing maximum standards in information security, encryption and access control.
Has LINA been clinically validated?
Yes. Through the CUIDA+ project at Institut Germans Trias i Pujol (IGTP), LINA’s phone call channel achieved 99.7% accuracy across more than 700 patient interactions, with a patient satisfaction score of 79.2/100 (SUS scale), validated by 25 healthcare professionals and 19 patients.
