AI-POWERED REMOTE PATIENT FOLLOW-UP
Your patients, supported between appointments.
Choose your plan and start managing remote follow-up for your patients.
Start for free with 12 credits per month.
Results validated in real clinical settings
Figures from the LINA Care validation study with real healthcare professionals and patients.
CUIDA+ project
LINA Care is part of the CUIDA+ project, developed with the Germans Trias i Pujol Research Institute (IGTP).
From natural conversation to
clinical data your team can use
Automate clinical follow-up and turn every patient interaction into actionable information for your team.
Conversation
LINA provides clinical follow-up through an omnichannel experience: video calls with an avatar, WhatsApp or voice calls. Patients respond naturally and the assistant listens, interprets and responds in real time.
Architecture
LINA combines generative AI with a Contextual Protocol Model (CPM), powered by Multichannel RAG and GraphRAG. Healthcare teams can configure personalised forms and follow-up workflows, defining the questions, frequency and escalation rules.
Structuring
Patient responses become structured clinical data with full traceability, connecting securely to the organisation’s information system.
Customisable follow-up workflows
Design clinical protocols by condition, stage and patient risk.
Multichannel support
Web, mobile, WhatsApp. Support your patients through their preferred channel.
Centralised clinical management
Patients, forms, alerts and results in a single operational view.
Clinical safety and compliance
Health data protection with access control, traceability and regulatory compliance.
Analysis and reporting
Interactive dashboards, real-time KPIs and exportable reports.
API and webhooks
A full REST API and configurable webhooks for external integration.
Why LINA Care?
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Reduce administrative workload
Automate routine follow-up and free up the clinical team’s time for what really requires their judgement.
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Improve the patient experience
Offer ongoing follow-up through the channel patients already use every day.
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Compliance by design
Designed from the outset to comply with the GDPR and European healthcare regulations.
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Structured clinical data
Every interaction becomes traceable information for the care team.
Plans designed for every need
A flexible credit system. Pay only for what you use.
ESSENTIAL
For individual professionals and practices- 300 credits/month
- ≈ 15 video calls or 16 voice calls (5 min)
- WhatsApp and automated calls
- Up to 3 users
- Standard support
PROFESSIONAL
For clinics and teams- 490 credits/month
- ≈ 25 video calls or 27 voice calls (5 min)
- WhatsApp, VoIP and advanced clinical workflows
- Up to 10 users
- Advanced analytics
- Priority support
ENTERPRISE
For hospitals and groups- Custom credits
- Premium clinical model
- Dedicated SLA
- Advanced integrations
- Unlimited users
- Email support:
info@linahealth.ai
Need more credits?
Buy extra credit packs at any time: 100 credits for €39, 300 for €99 or 1,000 for €299.
Security and regulatory compliance
Health data protection, access control and data governance to support secure operations.
GDPR
The European Union’s General Data Protection Regulation.
LOPDGDD
Spain’s Organic Law on Data Protection and Guarantee of Digital Rights.
ISO 27001
Certification held by Doole Health, subject to the scope defined in the certificate.
AES-256 encryption
Your data is encrypted with TLS 1.3 in transit and AES-256 at rest.
EU data storage
Servers in European data centres.
Portability
Full export of patient data in accordance with the GDPR.
ENS High category
Certification held by Doole Health, subject to the scope defined in the certificate.
ISO 13485
Certification held by Doole Health, subject to the scope defined in the certificate.
Certifications held by Doole Health, subject to the scope defined in each certification.
Frequently asked questions
Everything you need to know about LINA Care.
What is LINA Care?
LINA Care is an AI-powered virtual health assistant for remote patient follow-up. It combines natural conversation, structured clinical data and connectivity with the organisation’s information system.
Who is LINA Care designed for?
It is designed for registered healthcare professionals and healthcare organisations, from individual practices to hospitals, looking to scale up clinical follow-up for their patients.
What types of follow-up does it support?
It supports symptom monitoring, treatment adherence follow-up and appointment reminders, among other uses. Workflows can be configured to match each organisation’s clinical protocol.
Does LINA Care replace the clinical team?
No. LINA Care automates routine follow-up and structures information for the clinical team, who always retain oversight and decision-making authority.
What benefits does it offer my organisation?
It reduces administrative workload, improves continuity of follow-up and provides structured, traceable clinical data.
Can it be adapted to different use cases?
Yes. Clinical teams can configure the questions, contact frequency and escalation rules to suit their protocol and patient population.
How do I get started with LINA Care?
Choose your plan, create your account and configure your first follow-up workflow from the dashboard, without any technical development.
Choose your plan and start managing remote follow-up for your patients.
Create an accountTalk to the team.
Certifications held by Doole Health and subject to the scope defined in each certification.